[{"iden":"xByU3I","titulo":"Machu Picchu ticket","icono":"\u003Csvg xmlns=\u0022http:\/\/www.w3.org\/2000\/svg\u0022 viewBox=\u00220 0 64 64\u0022 role=\u0022img\u0022 xmlns:xlink=\u0022http:\/\/www.w3.org\/1999\/xlink\u0022\u003E\n \u003Cpath data-name=\u0022layer1\u0022\n d=\u0022M55 18.7A6.9 6.9 0 0 1 45.3 9l-7-7L2 38.3l7 7a6.9 6.9 0 0 1 9.7 9.7l7 7L62 25.7zm-9 11.9L30.6 46a3 3 0 0 1-4.2 0L18 37.6a3 3 0 0 1 0-4.2L33.4 18a3 3 0 0 1 4.2 0l8.4 8.4a3 3 0 0 1 0 4.2z\u0022\n fill=\u0022#202020\u0022\u003E\u003C\/path\u003E\n\u003C\/svg\u003E","temas":[{"iden":"tJVEcM","tema":"Ticket types","descripcion":"","preguntas":[{"pregunta":"What types of tickets are there in Machu Picchu?","respuesta":"\u003Cp\u003EThere are 4 types of entrances to Machu Picchu that are:\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EEntrance Machu Picchu Only.\u003C\/li\u003E\n\u003Cli\u003EEntrance Machu Picchu with Huayna Picchu.\u003C\/li\u003E\n\u003Cli\u003EEntrance Machu Picchu with Mountain.\u003C\/li\u003E\n\u003Cli\u003EEntrance Machu Picchu with Huchuy Picchu.\u003C\/li\u003E\n\u003C\/ul\u003E","destacado":"1"},{"pregunta":"What does the Machupicchu Only ticket offer?","respuesta":"\u003Cp\u003EThis ticket allows you to visit the classic circuit through Machu Picchu that includes most of the temples as well as the classic postcard photo in Machu Picchu.\u003C\/p\u003E","destacado":0},{"pregunta":"What does the Machupicchu with Huaynapicchu ticket offer?","respuesta":"\u003Cp\u003EThis ticket allows you to make the famous trekking route to the top of the Huayna Picchu mountain. It also allows you to make the circuit 4 by Machu Picchu which includes important temples and buildings. It does not include the classic postcard photo with Machu Picchu in the background but it does include a panoramic photo from Huayna Picchu.\u003C\/p\u003E","destacado":0},{"pregunta":"What does the Machupicchu with Mountain ticket offer?","respuesta":"\u003Cp\u003EThis ticket allows you to hike to the top of the Machu Picchu mountain, the highest of all that place. It also allows you to make the circuit 3 by Machu Picchu which includes important temples and buildings. It does include the classic postcard photo with Machu Picchu in the background as well as a panoramic photo from the top of the mountain.\u003C\/p\u003E","destacado":0},{"pregunta":"What does the Machupicchu with Huchuypicchu ticket offer?","respuesta":"\u003Cp\u003EThis ticket allows you to hike to the top of the new Huchuy Picchu mountain, recently inaugurated by the authorities. It also allows you to make the circuit 4 by Machu Picchu that includes important temples and buildings. It does not include the classic postcard photo with Machu Picchu in the background.\u003C\/p\u003E","destacado":0}]},{"iden":"t1sTVA","tema":"About tickets","descripcion":"","preguntas":[{"pregunta":"What is the best ticket in Machu Picchu?","respuesta":"\u003Cp\u003EAll tickets offer a pleasant experience in Machu Picchu. However, according to tourist comments, the 'Machupicchu with Huaynapicchu' ticket perfectly combines history with adventure. Other comments indicate that the 'Machupicchu Only' ticket is the most recommended because it allows you to take the classic postcard photo in Machu Picchu.\u003C\/p\u003E","destacado":0},{"pregunta":"What is the cheapest ticket?","respuesta":"\u003Cp\u003EThere are two cheapest tickets: the Machupicchu Only ticket and the Machupicchu with Huchuypicchu ticket.\u003C\/p\u003E","destacado":0},{"pregunta":"Can I stay all day in Machu Picchu with my ticket?","respuesta":"\u003Cp\u003ENo, all tickets have a visit limit: Ticket Machupicchu Only 4 hours, Ticket Machupicchu with Huaynapicchu 6 hours, Ticket Machupicchu with Mountain 7 hours and Ticket Machupicchu with Huchuypicchu 5 hours. To stay all day in Machupicchu (from 6 am to 5 pm) you must buy more than one ticket for the same day.\u003C\/p\u003E","destacado":0},{"pregunta":"Do the tickets have an age limit?","respuesta":"\u003Cp\u003EThe only entrance that has limited availability is 'Machupicchu with Huayna Picchu'. The Huayna Picchu mountain can only be entered by people over 12 years old.\u003C\/p\u003E","destacado":0},{"pregunta":"What happens if I lose my ticket?","respuesta":"\u003Cp\u003EIn case you lose your printed ticket, you can present it in digital format through your cell phone. Another option is to reprint it and present it at the entrance gate.\u003C\/p\u003E","destacado":0},{"pregunta":"Where to buy my tickets?","respuesta":"\u003Cp\u003EYou can buy your entrance ticket to Machu Picchu at the authorized offices (at 324 Maruri Street, Cusco). Another option is to purchase it through the website of the Peruvian Ministry of Culture or on the website of a tourist agency.\u003C\/p\u003E","destacado":0},{"pregunta":"How far in advance should I purchase tickets?","respuesta":"\u003Cp\u003EIt is recommended to buy tickets as far in advance as possible.\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EEntrance Machu Picchu Only: 3 or 4 weeks before.\u003C\/li\u003E\n\u003Cli\u003EEntrance Machu Picchu with Huayna Picchu: 3 or 4 months before.\u003C\/li\u003E\n\u003Cli\u003EEntrance Machu Picchu with Mountain: 3 or 4 weeks before.\u003C\/li\u003E\n\u003Cli\u003EEntrance Machu Picchu with Huchuy Picchu: 3 or 4 weeks before.\u003C\/li\u003E\n\u003C\/ul\u003E","destacado":0}]},{"iden":"7UIN4j","tema":"Prices and discounts","descripcion":"","preguntas":[{"pregunta":"How much are the tickets to Machu Picchu?","respuesta":"\u003Cp\u003EThese are our updated prices:\u003C\/p\u003E\n\u003Ctable\u003E\n\u003Cthead\u003E\n\u003Ctr\u003E\n\u003Cth width=\u0022380\u0022\u003E\u003Cstrong\u003EEntrance Machupicchu Only\u003C\/strong\u003E\u003C\/th\u003E\n\u003Cth width=\u0022380\u0022\u003E\u003Cstrong\u003EForeign\u003C\/strong\u003E\u003C\/th\u003E\n\u003Cth width=\u0022380\u0022\u003E\u003Cstrong\u003EPeru, Colombia, Ecuador and Bolivia\u003C\/strong\u003E\u003C\/th\u003E\n\u003C\/tr\u003E\n\u003C\/thead\u003E\n\u003Ctbody\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EAdult\u003C\/td\u003E\n\u003Ctd\u003E60 USD\u003C\/td\u003E\n\u003Ctd\u003E31 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EStudents\u003C\/td\u003E\n\u003Ctd\u003E35 USD\u003C\/td\u003E\n\u003Ctd\u003E21 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EMinors (3 to 17 years old)\u003C\/td\u003E\n\u003Ctd\u003E35 USD\u003C\/td\u003E\n\u003Ctd\u003E21 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003C\/tbody\u003E\n\u003C\/table\u003E\n\u003Ctable\u003E\n\u003Cthead\u003E\n\u003Ctr\u003E\n\u003Cth width=\u0022380\u0022\u003E\u003Cstrong\u003EEntrance Machupicchu with Huaynapicchu\u003C\/strong\u003E\u003C\/th\u003E\n\u003Cth width=\u0022380\u0022\u003E\u003Cstrong\u003EForeign\u003C\/strong\u003E\u003C\/th\u003E\n\u003Cth width=\u0022380\u0022\u003E\u003Cstrong\u003EPeru, Colombia, Ecuador and Bolivia\u003C\/strong\u003E\u003C\/th\u003E\n\u003C\/tr\u003E\n\u003C\/thead\u003E\n\u003Ctbody\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EAdult\u003C\/td\u003E\n\u003Ctd\u003E78 USD\u003C\/td\u003E\n\u003Ctd\u003E50 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EStudents\u003C\/td\u003E\n\u003Ctd\u003E54 USD\u003C\/td\u003E\n\u003Ctd\u003E38 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EMinors (12 to 17 years old)\u003C\/td\u003E\n\u003Ctd\u003E54 USD\u003C\/td\u003E\n\u003Ctd\u003E38 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003C\/tbody\u003E\n\u003C\/table\u003E\n\u003Ctable\u003E\n\u003Cthead\u003E\n\u003Ctr\u003E\n\u003Cth width=\u0022380\u0022\u003E\u003Cstrong\u003EEntrance Machupicchu with Mountain\u003C\/strong\u003E\u003C\/th\u003E\n\u003Cth width=\u0022380\u0022\u003E\u003Cstrong\u003EForeign\u003C\/strong\u003E\u003C\/th\u003E\n\u003Cth width=\u0022380\u0022\u003E\u003Cstrong\u003EPeru, Colombia, Ecuador and Bolivia\u003C\/strong\u003E\u003C\/th\u003E\n\u003C\/tr\u003E\n\u003C\/thead\u003E\n\u003Ctbody\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EAdult\u003C\/td\u003E\n\u003Ctd\u003E78 USD\u003C\/td\u003E\n\u003Ctd\u003E50 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EStudents\u003C\/td\u003E\n\u003Ctd\u003E54 USD\u003C\/td\u003E\n\u003Ctd\u003E38 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EMinors (3 to 17 years old)\u003C\/td\u003E\n\u003Ctd\u003E54 USD\u003C\/td\u003E\n\u003Ctd\u003E38 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003C\/tbody\u003E\n\u003C\/table\u003E\n\u003Ctable\u003E\n\u003Cthead\u003E\n\u003Ctr\u003E\n\u003Cth width=\u0022380\u0022\u003E\u003Cstrong\u003EEntrance Machupicchu with Huchuypicchu\u003C\/strong\u003E\u003C\/th\u003E\n\u003Cth width=\u0022380\u0022\u003E\u003Cstrong\u003EForeign\u003C\/strong\u003E\u003C\/th\u003E\n\u003Cth width=\u0022380\u0022\u003E\u003Cstrong\u003EPeru, Colombia, Ecuador and Bolivia\u003C\/strong\u003E\u003C\/th\u003E\n\u003C\/tr\u003E\n\u003C\/thead\u003E\n\u003Ctbody\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EAdult\u003C\/td\u003E\n\u003Ctd\u003E60 USD\u003C\/td\u003E\n\u003Ctd\u003E31 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EStudents\u003C\/td\u003E\n\u003Ctd\u003E35 USD\u003C\/td\u003E\n\u003Ctd\u003E21 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EMinors (3 to 17 years old)\u003C\/td\u003E\n\u003Ctd\u003E35 USD\u003C\/td\u003E\n\u003Ctd\u003E21 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003C\/tbody\u003E\n\u003C\/table\u003E","destacado":"1"},{"pregunta":"Does everyone charge the same rate?","respuesta":"\u003Cp\u003ENo, prices may vary according to the tour operator you choose. There is also the official website of the Peruvian Ministry of Culture (www.machupicchu.gob.pe).\u003C\/p\u003E","destacado":0},{"pregunta":"What else does the ticket price include?","respuesta":"\u003Cp\u003EThe ticket allows entry to Machu Picchu as well as some of the hiking routes to Machu Picchu.\u003C\/p\u003E","destacado":0},{"pregunta":"Are there any discounts?","respuesta":"\u003Cp\u003EYes, the ticket offers discounts for: university students (under 25 years of age), citizens of the Andean Community of Nations (Peru, Colombia, Ecuador and Bolivia) as well as those under 18 years of age.\u003C\/p\u003E","destacado":0},{"pregunta":"How do I access the discounts offered?","respuesta":"\u003Cp\u003ETo access the discounts, you only have to make the purchase online by sending your passport, identity document or university card that proves your age, nationality or undergraduate study.\u003C\/p\u003E","destacado":0},{"pregunta":"Is there free entry to Machu Picchu?","respuesta":"\u003Cp\u003EYes, children under 3 years of age enter Machu Picchu for free accompanied by their father or mother. Citizens of Cusco can enter for free on Sundays.\u003C\/p\u003E","destacado":0}]},{"iden":"1FMJAp","tema":"Payment Methods","descripcion":"","preguntas":[{"pregunta":"What are the payment methods?","respuesta":"\u003Cp\u003EYou can make your purchase online by paying with Visa, MasterCard, American Express, Diners Club or even PayPal.\u003C\/p\u003E","destacado":0},{"pregunta":"How do I make the payment?","respuesta":"\u003Cp\u003ETo make the payment, you only have to register the data of your ticket: the type, day and time. Then you must register your names, nationality, age and email. Finally, you must make the payment through a 100% secure online payment form.\u003C\/p\u003E","destacado":0},{"pregunta":"Does the payment include any commission?","respuesta":"\u003Cp\u003EYes, the payment of our services includes a commission for being intermediaries between the tourist and the Ministry of Culture of Peru. This commission is already included in our prices.\u003C\/p\u003E","destacado":0},{"pregunta":"Can I pay in person in Cusco?","respuesta":"\u003Cp\u003ENo, our services can only be paid online.\u003C\/p\u003E","destacado":0},{"pregunta":"Is it safe to make the payment online?","respuesta":"\u003Cp\u003EYes, we have 100% secure payment methods and security systems that guarantee the privacy of your information.\u003C\/p\u003E","destacado":0}]},{"iden":"t3nv6R","tema":"Changes and cancellations","descripcion":"","preguntas":[{"pregunta":"Can I make changes to my purchased ticket?","respuesta":"\u003Cp\u003EYes, the tickets can be modified in: date, holder's name as well as document number, etc. Changes must be requested by email to info@imachupicchu.com.\u003C\/p\u003E","destacado":0},{"pregunta":"Do the changes include penalties?","respuesta":"\u003Cp\u003EYes, the penalties for changes are as follows:\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003E35% - if requested 3 to 5 days before.\u003C\/li\u003E\n\u003Cli\u003E20% - if requested 6 to 10 days in advance.\u003C\/li\u003E\n\u003Cli\u003E10% - if requested more than 10 days in advance.\u003C\/li\u003E\n\u003C\/ul\u003E","destacado":0},{"pregunta":"How much time in advance should I request the change?","respuesta":"\u003Cp\u003EThe request must be submitted at least 3 days in advance. Changes cannot be made a second time.\u003C\/p\u003E","destacado":0},{"pregunta":"Can I cancel my purchased ticket?","respuesta":"\u003Cp\u003EYes, the ticket purchased on our website can be canceled. The cancellation and refund request must be sent to info@imachupicchu.com.\u003C\/p\u003E","destacado":0},{"pregunta":"What are the penalties for my cancellation?","respuesta":"\u003Cp\u003ECancellations have a single penalty that is as follows:\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EPenalty: 35% of the amount paid.\u003C\/li\u003E\n\u003Cli\u003ERefund: 65% of the value paid.\u003C\/li\u003E\n\u003C\/ul\u003E","destacado":0},{"pregunta":"How much time in advance should I request cancellation?","respuesta":"\u003Cp\u003EThe cancellation must be requested with a last term of 3 days before the date of the visit to Machu Picchu registered in the ticket. Otherwise, the cancellation cannot be made.\u003C\/p\u003E","destacado":0},{"pregunta":"How is the refund for my cancellation?","respuesta":"\u003Cp\u003EThe refund will be carried out by the same method that the tourist used to make the purchase. The money will be sent 48 hours before the registered date of entry to Machu Picchu.\u003C\/p\u003E","destacado":0}]}]},{"iden":"ew9VlW","titulo":"Train tickets","icono":"\u003Csvg xmlns=\u0022http:\/\/www.w3.org\/2000\/svg\u0022 viewBox=\u00220 0 64 64\u0022 role=\u0022img\u0022 xmlns:xlink=\u0022http:\/\/www.w3.org\/1999\/xlink\u0022\u003E\n \u003Cpath data-name=\u0022layer1\u0022\n d=\u0022M55.6 60.8l-7-8.8H51a3 3 0 0 0 3-3V38H10v11a3 3 0 0 0 3 3h2.4l-7 8.8a2 2 0 0 0 3.1 2.5l1-1.3h38.9l1 1.3a2 2 0 0 0 3.1-2.5zM46 41a3 3 0 1 1-3 3 3 3 0 0 1 3-3zm-28 0a3 3 0 1 1-3 3 3 3 0 0 1 3-3zm-2.2 17l3.8-4.8A2 2 0 0 0 20 52h24a2 2 0 0 0 .4 1.3l3.8 4.7z\u0022\n fill=\u0022#202020\u0022\u003E\u003C\/path\u003E\n \u003Cpath data-name=\u0022layer2\u0022 d=\u0022M24 4h16a2 2 0 1 0 0-4H24a2 2 0 1 0 0 4z\u0022\n fill=\u0022#202020\u0022\u003E\u003C\/path\u003E\n \u003Cpath data-name=\u0022layer1\u0022 d=\u0022M54 34V24A16 16 0 0 0 38 8H26a16 16 0 0 0-16 16v10z\u0022\n fill=\u0022#202020\u0022\u003E\u003C\/path\u003E\n\u003C\/svg\u003E","temas":[{"iden":"j29bVI","tema":"The train tickets","descripcion":"","preguntas":[{"pregunta":"How is the train ride?","respuesta":"\u003Cp\u003EThe train journey departs from one of the stations in Cusco (San Pedro, Poroy or Ollantaytambo) to the final station in Machu Picchu town (Aguas Calientes).\u003C\/p\u003E","destacado":0},{"pregunta":"What are the services available?","respuesta":"\u003Cp\u003EOn this website we offer Peru Rail train services: Expedition, Vistadome, Vistadome Observatory or Hiram Bingham.\u003C\/p\u003E","destacado":0},{"pregunta":"What are the available stations?","respuesta":"\u003Cp\u003EThere are up to three stations available to make the train trip from Cusco:\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003ESan Pedro Station (Cusco): In the same city of Cusco. The trip takes 3 hours 15 minutes on average.\u003C\/li\u003E\n\u003Cli\u003EPoroy Station: 30 minutes from the city of Cusco. The trip takes approximately 2 hours 30 minutes.\u003C\/li\u003E\n\u003Cli\u003EOllantaytambo Station: Almost 2 hours from the city of Cusco. The trip also takes almost 2 hours on average.\u003C\/li\u003E\n\u003C\/ul\u003E","destacado":0},{"pregunta":"Can I go to Machu Picchu without a train?","respuesta":"\u003Cp\u003EYes. There are two options: the alternative route through Hidroel\u00e9ctrica (by bus for 6 hours and on foot for 2 hours). Or the famous Inca Trail to Machu Picchu for 4 days.\u003C\/p\u003E","destacado":"1"},{"pregunta":"Where to buy train tickets?","respuesta":"\u003Cp\u003EYou can buy train tickets online through Peru Rail or with an authorized tourism agency.\u003C\/p\u003E","destacado":0}]},{"iden":"NqgSBp","tema":"The schedules","descripcion":"","preguntas":[{"pregunta":"What are the train schedules?","respuesta":"\u003Cp\u003EHere we show the available train schedules:\u003Cbr \/\u003E\u003Ca href=\u0022https:\/\/imachupicchu.com\/schedules-prices-train-machu-picchu\/\u0022\u003ETrain schedules\u003C\/a\u003E\u003C\/p\u003E","destacado":0},{"pregunta":"Do the trains leave punctual in their schedules every day?","respuesta":"\u003Cp\u003EYes, all trains leave punctually from their stations.\u003C\/p\u003E","destacado":0},{"pregunta":"Is my train ticket valid for only one schedule?","respuesta":"\u003Cp\u003EYes, train tickets are valid for the chosen day and time.\u003C\/p\u003E","destacado":0},{"pregunta":"What happens if I am late for my train schedule?","respuesta":"\u003Cp\u003EIt is recommended to arrive at the train station 30 minutes in advance. If the train leaves and the tourist is not present, unfortunately, he loses the right to the trip without refund.\u003C\/p\u003E","destacado":0}]},{"iden":"IQnglj","tema":"Prices and discounts","descripcion":"","preguntas":[{"pregunta":"How much is the train ticket?","respuesta":"\u003Cp\u003ECheck train prices here: \u003Ca href=\u0022https:\/\/imachupicchu.com\/schedules-prices-train-machu-picchu\/\u0022\u003E Train prices\u003C\/a\u003E\u003C\/p\u003E","destacado":0},{"pregunta":"Are prices variable?","respuesta":"\u003Cp\u003EYes, the prices vary according to the type of service you choose as well as the time and even the date of your trip.\u003C\/p\u003E","destacado":0},{"pregunta":"What does the price of my train ticket include?","respuesta":"\u003Cp\u003EThe train ticket only includes the trip from the chosen station to the final station of Aguas Calientes. Some special services, such as the Hiram Bingham, include additional services such as entrance to Machu Picchu.\u003C\/p\u003E","destacado":0},{"pregunta":"What is the cheapest train?","respuesta":"\u003Cp\u003EThe cheapest tourist train is the Expedition. In the case of Peruvians, they can purchase the non-tourist service of the 'local train' in person.\u003C\/p\u003E","destacado":0}]},{"iden":"0t0igd","tema":"Payment Methods","descripcion":"","preguntas":[{"pregunta":"What are the methods of payment for the train ticket?","respuesta":"\u003Cp\u003EThe available payment methods are: Visa, MasterCard, American Express, Diners Club or even PayPal.\u003C\/p\u003E","destacado":0},{"pregunta":"How to pay my train ticket?","respuesta":"\u003Cp\u003ETo make the payment you only have to choose the type of train on the day and time of your preference. Then you must complete our reservation form with your name, surname, nationality, age and identity card (or passport). Finally you must make the payment online with any credit card.\u003C\/p\u003E","destacado":0},{"pregunta":"Is there a commission for the payment of the train ticket?","respuesta":"\u003Cp\u003EYes, our services include a commission that is already included in our prices.\u003C\/p\u003E","destacado":0},{"pregunta":"How much time in advance should I make my payment?","respuesta":"\u003Cp\u003EPayment must be made 100% at the time of purchase. Due to limited availability, it is recommended to make it 2 or 3 weeks in advance of your trip to Machu Picchu.\u003C\/p\u003E","destacado":0},{"pregunta":"Does the payment include taxes?","respuesta":"\u003Cp\u003EYes, all taxes are already included in our prices.\u003C\/p\u003E","destacado":0}]},{"iden":"advnPM","tema":"Changes and cancellations","descripcion":"","preguntas":[{"pregunta":"Can I change the details of my purchased train ticket?","respuesta":"\u003Cp\u003EYes, changes of date or ownership of the ticket are possible on our website as long as they are tickets purchased with us.\u003C\/p\u003E","destacado":0},{"pregunta":"How do I request changes?","respuesta":"\u003Cp\u003EThe modifications of the train ticket must be made in advance of 3 days as the last term. This procedure must be requested by email to info@imachupicchu.com.\u003C\/p\u003E\n\u003Cp\u003EThe penalty is as follows:\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EPenalty of 35%, if the request is submitted 3 \u2013 5 days before the travel date.\u003C\/li\u003E\n\u003Cli\u003EPenalty of 30%, if the request is submitted 6 \u2013 10 days before the travel date.\u003C\/li\u003E\n\u003Cli\u003EPenalty of 20%, if the request is submitted 11 or more days before the travel date.\u003C\/li\u003E\n\u003C\/ul\u003E","destacado":0},{"pregunta":"How much time in advance should I make the change request?","respuesta":"\u003Cp\u003EThe last deadline to send the application is 3 days before. Otherwise it will not be possible to make changes to the train ticket.\u003C\/p\u003E","destacado":0},{"pregunta":"Can I cancel my purchased ticket?","respuesta":"\u003Cp\u003EYes, cancellations are possible as long as they are made for tickets purchased on our website.\u003C\/p\u003E","destacado":0},{"pregunta":"How do I request cancellation?","respuesta":"\u003Cp\u003EThe cancellation must be requested by email to info@imachupicchu.com. The single penalty is 40% of the value of the ticket (refund of 60% of the value of the ticket).\u003C\/p\u003E","destacado":0},{"pregunta":"How long is the time limit to request cancellation?","respuesta":"\u003Cp\u003EThe cancellation request can be sent with a final notice of 3 days before the date of the train trip. After that date no cancellations will be allowed. Cancellations of already modified train tickets cannot be accepted.\u003C\/p\u003E","destacado":0},{"pregunta":"How do I receive a refund for my cancellation?","respuesta":"\u003Cp\u003EThe refund will be made in the same way that the tourist made the payment. The refund will be sent two days before the date of travel registered on the ticket.\u003C\/p\u003E","destacado":0}]}]},{"iden":"t2TeLp","titulo":"Bus tickets","icono":"\u003Csvg xmlns=\u0022http:\/\/www.w3.org\/2000\/svg\u0022 viewBox=\u00220 0 64 64\u0022 role=\u0022img\u0022 xmlns:xlink=\u0022http:\/\/www.w3.org\/1999\/xlink\u0022\u003E\n \u003Ccircle data-name=\u0022layer2\u0022\n cx=\u002215\u0022 cy=\u002244.5\u0022 r=\u00224\u0022 fill=\u0022#202020\u0022\u003E\u003C\/circle\u003E\n \u003Ccircle data-name=\u0022layer2\u0022 cx=\u002247\u0022 cy=\u002244.5\u0022 r=\u00224\u0022 fill=\u0022#202020\u0022\u003E\u003C\/circle\u003E\n \u003Cpath data-name=\u0022layer1\u0022 d=\u0022M61 18.5c-.6-1.7-1.3-3-3-3h-5v19h10v-6zm-41-3h12v13H20zm16 0h14v13H36zm-20 0H4a3 3 0 0 0-3 3v10h15zm-9 29a8 8 0 0 1 16 0h16a8 8 0 0 1 11-7.4v-5.6H1V43a1.5 1.5 0 0 0 1.5 1.5H7zm46-5.3a8 8 0 0 1 2 5.3h6.5A1.5 1.5 0 0 0 63 43v-4.5H53z\u0022\n fill=\u0022#202020\u0022\u003E\u003C\/path\u003E\n\u003C\/svg\u003E","temas":[{"iden":"yG2hJi","tema":"The bus tickets","descripcion":"","preguntas":[{"pregunta":"How is the bus trip to Machu Picchu?","respuesta":"\u003Cp\u003EThe bus trip to Machu Picchu is the one that connects the town of Aguas Calientes with the entrance gate to Machu Picchu. The distance is only 10 kilometers. This trip takes 30 minutes.\u003C\/p\u003E","destacado":0},{"pregunta":"Is it necessary to take the bus?","respuesta":"\u003Cp\u003EIt is also possible to complete the 10 kilometers from Aguas Calientes to Machu Picchu on foot. However, this route is uphill by hundreds of stone steps. Therefore, it is very exhausting for the visitor. Walking up takes 2 hours on average.\u003C\/p\u003E","destacado":0},{"pregunta":"What are the available schedules?","respuesta":"\u003Cp\u003EThe buses depart from the town of Aguas Calientes every 5 or 10 minutes from 5:30 in the morning until 3:30 in the afternoon.\u003C\/p\u003E","destacado":0},{"pregunta":"Where can I buy bus tickets?","respuesta":"\u003Cp\u003EBus tickets can be purchased in the town of Aguas Calientes on the day of the trip. Another option is to buy them online through the website of tourism agencies like this one.\u003C\/p\u003E","destacado":0},{"pregunta":"What is included in the bus ticket?","respuesta":"\u003Cp\u003EThe bus ticket only includes the trip in the ecological buses in outbound, return or both (Aguas Calientes - Machu Picchu - Aguas Calientes).\u003C\/p\u003E","destacado":0},{"pregunta":"Who is the company that operates the bus trip to Machu Picchu?","respuesta":"\u003Cp\u003EConsettur SAC is the company authorized to make the final bus trip to Machu Picchu.\u003C\/p\u003E","destacado":0},{"pregunta":"Are the tickets valid for several days?","respuesta":"\u003Cp\u003ETickets are valid for the chosen day as well as one day before or after.\u003C\/p\u003E","destacado":0},{"pregunta":"Can tickets be purchased the same day of travel?","respuesta":"\u003Cp\u003EYes, tickets can also be purchased the same day of the trip in the town of Aguas Calientes. Availability is wide.\u003C\/p\u003E","destacado":0}]},{"iden":"wXHgg2","tema":"Prices and discounts","descripcion":"","preguntas":[{"pregunta":"What is the price of the bus ticket?","respuesta":"\u003Cp\u003EThese are the updated official prices of the bus ticket:\u003C\/p\u003E\n\u003Ctable\u003E\n\u003Ctbody\u003E\n\u003Ctr\u003E\n\u003Ctd style=\u0022text-align: center;\u0022 width=\u0022300\u0022\u003E\u003Cstrong\u003EConsettur Buses\u003C\/strong\u003E\u003C\/td\u003E\n\u003Ctd style=\u0022text-align: center;\u0022 width=\u0022200\u0022\u003E\u003Cstrong\u003EPrice\u003C\/strong\u003E\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EForeign adult: upload and return\u003C\/td\u003E\n\u003Ctd\u003E24 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EForeign adult: single trip\u003C\/td\u003E\n\u003Ctd\u003E12 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EForeign child: upload and return\u003C\/td\u003E\n\u003Ctd\u003E12 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EForeign child: one trip only\u003C\/td\u003E\n\u003Ctd\u003E7 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003ENational adult: ascent and return\u003C\/td\u003E\n\u003Ctd\u003E15 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003ENational adult: single trip\u003C\/td\u003E\n\u003Ctd\u003E8 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003ENational student: rise and return\u003C\/td\u003E\n\u003Ctd\u003E10 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003ENational student: one trip\u003C\/td\u003E\n\u003Ctd\u003E6 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003ENational child: ascent and return\u003C\/td\u003E\n\u003Ctd\u003E8 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003ENaiconal child: a single trip\u003C\/td\u003E\n\u003Ctd\u003E5 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003C\/tbody\u003E\n\u003C\/table\u003E","destacado":"1"},{"pregunta":"What is included in the price?","respuesta":"\u003Cp\u003EThe prices only include the trip on the ecological buses in one way, return or both (Aguas Calientes \u2013 Machu Picchu \u2013 Aguas Calientes).\u003C\/p\u003E","destacado":0},{"pregunta":"Are prices the same every day of the year?","respuesta":"\u003Cp\u003ENo, prices may vary slightly during the year, as determined by the company Consettur SAC.\u003C\/p\u003E","destacado":0},{"pregunta":"What discounts does the bus ticket offer?","respuesta":"\u003Cp\u003EThe bus ticket offers discounts for Peruvian citizens, children (Peruvian and foreign) and Peruvian students.\u003C\/p\u003E","destacado":0},{"pregunta":"How to access the discounts?","respuesta":"\u003Cp\u003ETo access the discounts, you must make the purchase by sending a digital copy of your identity document or passport that validates your age, nationality or degree of study.\u003C\/p\u003E","destacado":0},{"pregunta":"Can children travel for free?","respuesta":"\u003Cp\u003EOnly children under 5 years of age can travel for free on the bus to Machu Picchu, as long as they are accompanied by their father or mother. To do this, they must show their identity document or passport that validates their age.\u003C\/p\u003E","destacado":0}]},{"iden":"rZiAvH","tema":"Payment Methods","descripcion":"","preguntas":[{"pregunta":"What are the payment methods available?","respuesta":"\u003Cp\u003EThe payment of the bus ticket on our website can be made with Visa, MasterCard, American Express, Diners Club credit or debit cards or even PayPal.\u003C\/p\u003E","destacado":0},{"pregunta":"How do I purchase the bus ticket?","respuesta":"\u003Cp\u003ETo purchase the bus ticket, you must choose the date of your trip and the type of trip (outbound, return or both). Then you must register your personal data such as names, surnames, nationality, age and email. Finally, you must make the total payment through our 100% secure payment gateway.\u003C\/p\u003E","destacado":0},{"pregunta":"Is it safe to pay the bus ticket online?","respuesta":"\u003Cp\u003EYes, we have an internet security system that guarantees the privacy of your information. We also have a 100% secure and reliable payment gateway.\u003C\/p\u003E","destacado":0},{"pregunta":"Does online payment include any commission?","respuesta":"\u003Cp\u003EYes, we charge an additional commission for being the intermediary between the visitor and Consettur. This commission is already included in our prices.\u003C\/p\u003E","destacado":0},{"pregunta":"Can I pay the bus ticket once in Cusco?","respuesta":"\u003Cp\u003ENo, bus tickets must be paid in full on our purchase form. It is not allowed to pay in cash once in Cusco.\u003C\/p\u003E","destacado":0}]},{"iden":"hVrUIT","tema":"Changes and cancellations","descripcion":"","preguntas":[{"pregunta":"Can I make changes to my bus ticket?","respuesta":"\u003Cp\u003EYes, if you bought on our website you can change the date or ownership of the purchased bus ticket.\u003C\/p\u003E","destacado":0},{"pregunta":"How do I make the change of date or others?","respuesta":"\u003Cp\u003ETo change the data on your bus ticket, you must send a request by email to info@imachupicchu.com. These are the penalties for making changes to the bus ticket:\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EPenalty of 25%, if the request is submitted 3 \u2013 5 days before the travel date.\u003C\/li\u003E\n\u003Cli\u003EPenalty of 20%, if the request is submitted 6 \u2013 10 days before the travel date.\u003C\/li\u003E\n\u003Cli\u003EPenalty of 15%, if the request is submitted 11 or more days before the travel date.\u003C\/li\u003E\n\u003C\/ul\u003E\n\u003Cp\u003EThe last term to send the request is 3 days before. After that, you will not be able to request changes.\u003C\/p\u003E","destacado":0},{"pregunta":"Can I cancel my bus ticket?","respuesta":"\u003Cp\u003EYes, you can request the cancellation (and refund) of the bus ticket if you made the purchase through our website.\u003C\/p\u003E","destacado":0},{"pregunta":"How do I cancel my bus ticket?","respuesta":"\u003Cp\u003EYou should only request cancellation by email to info@imachupicchu.com. These are the penalties for the cancellation of the bus ticket:\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EPenalty: 35% of the value of the ticket.\u003C\/li\u003E\n\u003Cli\u003ERefund: 65% of the value of the ticket.\u003C\/li\u003E\n\u003C\/ul\u003E\n\u003Cp\u003EThe last term to send the request is 3 days before. After that, you will not be able to request changes. The penalty is unique.\u003C\/p\u003E","destacado":0},{"pregunta":"How will I receive the refund of the canceled bus ticket?","respuesta":"\u003Cp\u003EThe money for the cancellation will be returned to you in the same way as you paid for your bus ticket. The money will be sent up to 2 days before the bus travel date recorded on your ticket.\u003C\/p\u003E","destacado":0}]}]},{"iden":"dqzDMQ","titulo":"Tour guide service","icono":"\u003Csvg version=\u00221.0\u0022 xmlns=\u0022http:\/\/www.w3.org\/2000\/svg\u0022 viewBox=\u00220 0 887 1280\u0022\u003E\u003Cpath d=\u0022M382 5.9c-40.5 9.9-39.7 9.4-45.3 26.6-7.5 22.8-11.5 45.1-12.4 70-.5 12.4-.3 16.1 1.1 20.9 1 3.2 1.4 6.1 1.1 6.5-.4.3-5 .6-10.3.7-7.9.1-10.9.6-16.3 2.7-14.5 5.6-17.8 9.4-26.3 31.3-13.2 33.8-42 117.8-75 218.2-18.3 55.5-21 65.1-20.3 71.8.9 8.8 14.6 35.2 22.1 42.8 4 3.9 13.3 8.5 25.8 12.5 8.5 2.7 14.3 3.9 32.1 6.8l4.9.8-3.6 4.6c-12.1 15.9-21.7 42.8-23.7 66.4-1.7 20.7-.9 30.9 3.3 45 6.5 21.5 7.3 30 7.2 72-.2 57.2-3.2 92.2-10.4 120-3.6 13.8-14 45-21.3 64-7.7 20.2-10.3 31.5-14.8 65.3-4.3 32.4-8.9 59-11.5 67-2.3 6.7-3.6 8.9-9.5 16.2-7.9 9.8-20.4 29.2-26.1 40.7-5.7 11.3-6.9 17.6-4.8 25.3 2.2 8.3 27.6 30.8 42.4 37.6 3.2 1.5 7.1 4.3 9.4 6.9 3.9 4.5 11.7 16.4 11.1 17-1.4 1.3-23.6 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5.1-3.2 8.7-3.4 23.6-1.8z\u0022\/\u003E\u003C\/svg\u003E","temas":[{"iden":"J73NId","tema":"Shared guide service","descripcion":"","preguntas":[{"pregunta":"How is the shared tour guide service in Machu Picchu?","respuesta":"\u003Cp\u003EThe shared tour guide service is in a group of different tourists who contracted the same service. It is the service that most tourists choose to visit Machu Picchu. It offers a professional guide with a preferential command of Spanish and English.\u003C\/p\u003E","destacado":0},{"pregunta":"Is the guide mandatory in Machu Picchu?","respuesta":"\u003Cp\u003EAlthough the rules indicate that the tour guide service is mandatory in Machu Picchu, in practice many visitors tour the Inca citadel without a tour guide. Likewise, the guide service is highly recommended.\u003C\/p\u003E","destacado":0},{"pregunta":"Is guidance mandatory in the mountains of Machu Picchu?","respuesta":"\u003Cp\u003ENo, the tour guide service in the mountains of Machu Picchu is not mandatory: Huayna Picchu mountain, Huchuy Picchu mountain and Machupicchu mountain. Most tourists do these treks without a guide on the side.\u003C\/p\u003E","destacado":0},{"pregunta":"How long is the shared tour guide service?","respuesta":"\u003Cp\u003EThe tour of Machu Picchu with a shared tour guide takes 2 to 3 hours maximum.\u003C\/p\u003E","destacado":0},{"pregunta":"Is the guide professional?","respuesta":"\u003Cp\u003EYes, all the guides that tour Machu Picchu are professionals with certificates from institutes or universities.\u003C\/p\u003E","destacado":0},{"pregunta":"Why choose shared tour guide in Machu Picchu?","respuesta":"\u003Cp\u003EThe shared tour guide service is cheaper compared to the private service. It is the one that most visitors prefer.\u003C\/p\u003E","destacado":0},{"pregunta":"What languages does the shared guide include?","respuesta":"\u003Cp\u003EThe tourist guide for Machu Picchu in shared service is in Spanish and English. On some occasions, groups are also offered in Portuguese.\u003C\/p\u003E","destacado":0},{"pregunta":"Does the shared guide offer hiking to the mountains or other non-traditional routes?","respuesta":"\u003Cp\u003ENo, the group of a shared tour guide is 15 visitors maximum. The tour follows the classic route through Machu Picchu: it includes the classic postcard photo as well as a visit to the main temples and precincts of the Inca city.\u003C\/p\u003E","destacado":0}]},{"iden":"SvWRAg","tema":"Private guide service","descripcion":"","preguntas":[{"pregunta":"How is the private tour guide service in Machu Picchu?","respuesta":"\u003Cp\u003EThe private tour guide service in Machu Picchu is exclusive for a visitor and his group of friends, couple or family. As its name suggests, it is a preferential service, which is governed by some requirements of the visitor.\u003C\/p\u003E","destacado":0},{"pregunta":"Why choose a guide in private service?","respuesta":"\u003Cp\u003EAlthough the private tour guide service may be more expensive, it is ideal to enjoy Machu Picchu in a private group of friends, couple or family. It also allows greater freedom in the route. The languages to choose can also be more varied. The groups are of 8 tourists maximum.\u003C\/p\u003E","destacado":0},{"pregunta":"How long does the private service guide last?","respuesta":"\u003Cp\u003EThe private tour guide service in Machu Picchu can last from 2 to 3 hours maximum.\u003C\/p\u003E","destacado":0},{"pregunta":"What languages does the private guide include?","respuesta":"\u003Cp\u003EThe private tour guide service offers more languages to choose from such as: Spanish, English, Portuguese, French, German, Italian, etc.\u003C\/p\u003E","destacado":0},{"pregunta":"Does the private guide offer hiking to the mountains or other non-traditional routes?","respuesta":"\u003Cp\u003EAt the request of the visitor, the private tour guide can accompany him on his tour to the three mountains of Machu Picchu: Huayna Picchu, Huchuy Picchu or Machupicchu mountain.\u003C\/p\u003E","destacado":0},{"pregunta":"Can I get guides at the gate of Machu Picchu?","respuesta":"\u003Cp\u003EYes, at the door of Machu Picchu there are professional tour guides offering their services, whether it is a shared or private tour. You can also get tour guides from tour agency websites like this one.\u003C\/p\u003E","destacado":0}]},{"iden":"3zznRr","tema":"Prices","descripcion":"","preguntas":[{"pregunta":"How much does the tour guide service cost in Machu Picchu?","respuesta":"\u003Cp\u003EThe previous ones can vary according to the tour guide you choose. On our website these are the rates:\u003C\/p\u003E\n\u003Ctable\u003E\n\u003Ctbody\u003E\n\u003Ctr\u003E\n\u003Ctd style=\u0022text-align: center;\u0022 width=\u0022300\u0022\u003E\u003Cstrong\u003EShared service\u003C\/strong\u003E\u003C\/td\u003E\n\u003Ctd style=\u0022text-align: center;\u0022 width=\u0022200\u0022\u003E\u003Cstrong\u003EPrice per person\u003C\/strong\u003E\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EMachupicchu Only\u003C\/td\u003E\n\u003Ctd\u003E22 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd style=\u0022text-align: center;\u0022 width=\u0022300\u0022\u003E\u003Cstrong\u003EPrivate service\u003C\/strong\u003E\u003C\/td\u003E\n\u003Ctd style=\u0022text-align: center;\u0022 width=\u0022300\u0022\u003E\u003Cstrong\u003EPrice per group (from 1 to 8 tourists)\u003C\/strong\u003E\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EMachupicchu Only\u003C\/td\u003E\n\u003Ctd\u003E85 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EMachupicchu with Mountain\u003C\/td\u003E\n\u003Ctd\u003E180 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EMachupicchu with Huaynapicchu\u003C\/td\u003E\n\u003Ctd\u003E180 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EMachupicchu with Huchuypicchu\u003C\/td\u003E\n\u003Ctd\u003E180 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EOnly mountain Machupicchu\u003C\/td\u003E\n\u003Ctd\u003E100 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EOnly mountain Huaynapicchu\u003C\/td\u003E\n\u003Ctd\u003E100 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EOnly mountain Huchuypicchu\u003C\/td\u003E\n\u003Ctd\u003E100 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003C\/tbody\u003E\n\u003C\/table\u003E","destacado":"1"},{"pregunta":"How many people are included in a shared group?","respuesta":"\u003Cp\u003EShared groups are made up of a maximum of 15 tourists.\u003C\/p\u003E","destacado":0},{"pregunta":"How many people are included in a private group?","respuesta":"\u003Cp\u003EPrivate groups are composed of a maximum of 8 tourists.\u003C\/p\u003E","destacado":0}]},{"iden":"CCYK7t","tema":"Payment methods","descripcion":"","preguntas":[{"pregunta":"What are the payment methods for the tour guide service?","respuesta":"\u003Cp\u003EYou can pay for our tour guide service through credit or debit cards: Visa, MasterCard, American Express, Diners Club or PayPal.\u003C\/p\u003E","destacado":0},{"pregunta":"How to make the payment?","respuesta":"\u003Cp\u003ETo make the payment, you must first choose the type of service (shared or private) for the date and time of your preference (it is recommended to have already purchased your ticket to Machu Picchu to better organize your schedule). Then in our payment form you must register your personal information such as: names, surnames, date of visit to Machu Picchu, number of visitors and email. Finally, you must make the full payment on our payment gateway.\u003C\/p\u003E","destacado":0},{"pregunta":"What voucher will I receive after payment?","respuesta":"\u003Cp\u003EOnce the payment has been made, you will receive a payment voucher in your email. It will indicate the date of your service and the chosen schedule as well as some extra details to better organize your service.\u003C\/p\u003E","destacado":0},{"pregunta":"Is payment always online?","respuesta":"\u003Cp\u003EYes, payment is 100% online. Cash payments are not allowed once in the city of Cusco or Machu Picchu.\u003C\/p\u003E","destacado":0},{"pregunta":"Is it safe to pay with cards?","respuesta":"\u003Cp\u003EYes, we have 100% secure payment gateways. In addition, our website has an internet security system that protects your personal information.\u003C\/p\u003E","destacado":0},{"pregunta":"Do you charge any commission for making the payment by card online?","respuesta":"\u003Cp\u003EYes, all online card payments include a commission for sending money through these payment gateways.\u003C\/p\u003E","destacado":0}]},{"iden":"n5HYvE","tema":"Changes and cancellations","descripcion":"","preguntas":[{"pregunta":"Can I make changes to the purchased tour guide service?","respuesta":"\u003Cp\u003EYes, you can make changes to the date, time, language or names of people in the tour guide services purchased on our website.\u003C\/p\u003E","destacado":0},{"pregunta":"How to request the changes?","respuesta":"\u003Cp\u003EYou just have to send an email to info@imachupicchu.com. This email must be sent no less than 3 days before the date of the registered service. These are our penalties:\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003E3 \u2013 5 days before the date of service: 25% penalty on the initial payment amount.\u003C\/li\u003E\n\u003Cli\u003E6 days or more before the date of service: no penalty.\u003C\/li\u003E\n\u003C\/ul\u003E","destacado":0},{"pregunta":"Can I request the cancellation of the purchased tour guide service?","respuesta":"\u003Cp\u003EYes, you can request the cancellation (and refund) of your tour guide service purchased on our website.\u003C\/p\u003E","destacado":0},{"pregunta":"How do I request cancellation?","respuesta":"\u003Cp\u003EYou just have to send an email to info@imachupicchu.com. This email must be sent no less than 3 days before the date of the registered service. The cancellation has a single penalty of 35% of the value of the service (the return is 65% of the value of the service).\u003C\/p\u003E","destacado":0},{"pregunta":"How will I receive my money for the cancellation of the tour guide service?","respuesta":"\u003Cp\u003EThe money for the cancellation and return of the tour guide service will be received by the same method used to pay for it. The money will be sent up to 2 days before the date of the registered service.\u003C\/p\u003E","destacado":0},{"pregunta":"What happens if I am not present on the day and time of the service? Is there a refund?","respuesta":"\u003Cp\u003EThere is no refund. It is recommended to be punctual on the day and time agreed with the tour guide. Otherwise, no cancellation or refund will be possible.\u003C\/p\u003E","destacado":0}]}]},{"iden":"U5UilT","titulo":"Machu Picchu Full Day Tour","icono":"\u003Csvg data-name=\u0022Capa 1\u0022 xmlns=\u0022http:\/\/www.w3.org\/2000\/svg\u0022 viewBox=\u00220 0 415.62 299.97\u0022\u003E\u003Cpath d=\u0022M.28 299.97c-.09-1.81-.26-3.6-.26-5.38v-69.5c0-8.84 2.61-15.77 12-18.83 4.39-1.44 8.3-4.3 12.64-5.92 15.37-5.75 23.87-17.69 30-32.09 6.58-15.44 13.08-30.95 20.44-46 6.39-13.09 16.53-23.25 28.3-31.8 4.28-3.1 7.28-1.64 10.17 2 8.11 10.15 16.17 20.34 24.48 30.32 5.49 6.59 7.69 6.4 13.56.39 4.29-4.4 8.55-8.92 13.41-12.62a27.73 27.73 0 0 1 11.22-4.95c6.35-1.21 10.25-4.55 13.22-10.11 9.26-17.31 18.83-34.46 28.28-51.68 10-18.3 26.2-30.33 43.08-41.48 5.89-3.9 11-2.79 15.06 3.48 7.69 11.84 14.89 24 21.92 36.28 4.46 7.77 9.44 14.57 17.43 19.36 4.69 2.81 8.23 7.69 11.92 12 4.2 4.87 9.12 7.35 15.66 7.24a145.11 145.11 0 0 1 17.43.95 55.21 55.21 0 0 1 26.75 10c8.12 5.75 16.93 10.49 25.3 15.91 1.49 1 3.24 3 3.24 4.61q.24 92.73.1 185.48a20.14 20.14 0 0 1-.34 2.4zm139.17-94.48a37.53 37.53 0 0 0-4.37-.25c-11.77.67-23.56 1.21-35.31 2.22-5 .43-9.33 2.86-13.12 8h35.74c-4 6.91-11.77 9.72-20.24 8.45-3.3-.5-6.77.15-10.17.28l-.13 1.66 5.47 4.07c-18.67 13.2-37 26.36-55.63 39.19-4.71 3.26-13.94 3.08-19.13.57 2-1.2 3.82-2.32 5.67-3.39l50.16-29c4.42-2.55 6.3-13.5 2.84-17.07a4.18 4.18 0 0 0-2.74-.82c-8.83-.13-17.67-.44-26.48-.06-2.59.11-5.09 2.27-7.63 3.49l.67 1.74h17.17a26.14 26.14 0 0 1-7.08 5.55c-13.07 7.66-26.11 15.37-39.27 22.87-3.74 2.13-5.48 4.76-5.31 9.2.3 7.83.33 15.68 0 23.5-.2 4.64 1.36 5.92 6 5.9 34.49-.18 69-.57 103.47.19 10.24.23 15.6-3 18.87-12.32 2.7-7.67 4.11-8 13.07-7.57-1.5 6.39-3 12.73-4.56 19.37h85.15c-3.8-8.74-7.41-17-11.35-26.06a48.59 48.59 0 0 0 6.26 0c6.25-.9 10.33 1.49 13.27 7.17 2.82 5.45 6.45 10.49 9.86 15.61.88 1.32 2.23 3.22 3.44 3.27 7.16.31 14.34.16 22.33.16l-7.3-12.44c9-.41 17.76-1 23.26 5.51 5.87 7 12.66 7.5 20.46 7.13 4.49-.21 9 0 13.5 0h9.64l.63-1.51a23.86 23.86 0 0 1-2.85-1.89c-11.42-10-22.85-19.92-34.17-30-5-4.46-9.83-9-16.83-10.18a5.24 5.24 0 0 1-2.42-1.64c-5.73-5.89-13.82-7.17-21.73-3.42-3.35 1.59-10.93 0-12.72-3.22-3.56-6.45-11-6.12-15.62-10.62l-1.59 1.39 5 8.36c-6.92.94-13.65.73-18.46-4.78-5-5.77-9.31-11.4-18.14-12.23-6.18-.59-12.12-4-18.09-6.41a7.44 7.44 0 0 1-3.33-2.8c-2.25-3.63-6-3.9-8.27-.24a27.07 27.07 0 0 0-3 6.3c-2.4 7.81-7.53 11.85-15.72 12-2 0-4 .27-6 .47-5.85.57-10.61 3-13.18 8.51-2 4.2-5.1 5.81-9.56 5.7-7.43-.19-13.6 2.37-18.11 8.57a27.68 27.68 0 0 1-5.7 6.25c-2.28 1.65-5.24 3.55-7.79 3.4-4.2-.24-5.45 1.66-6.74 4.94-1.79 4.56-.3 7.6 3.87 9.72-4.12 6.14-9.59 7.82-16.6 6.81l2.59-3.29-7.06-4.59c12.93-11.55 25.44-22.76 38-33.88 1-.89 2.65-1.12 4-1.55 4.79-1.5 9.6-2.95 14.82-4.54l-2.6-5.11c6-5.76 11.91-11.38 17.78-17 2.64-2.57 4.37-5.45 3.11-9.64zm102.53-40.72-1.17 1.81c4.06 3.19 8 6.52 12.22 9.53a28.45 28.45 0 0 1 10.43 13.58c4 10.57 8.37 21 13 31.32a19.65 19.65 0 0 0 6.17 7.49c6.6 4.76 13.52 9.1 20.48 13.35a16.64 16.64 0 0 0 7.33 2.6c13.95.81 27.91 1.31 41.88 1.85a29.18 29.18 0 0 0 4.17-.43c-.58-10.15-2.15-11.86-11.25-12.55-5.47-.42-10.95-1-16.43-1.06-23.58-.44-41.15-10.46-49.37-33.05-5.74-15.75-17.88-24.24-31.16-32.13-1.89-1.11-4.19-1.56-6.3-2.31zm-21.42 1.71.29 1h1.49c2.68.08 5.76.47 6.13-3.27s-2.65-4-5.31-4.54a144.85 144.85 0 0 0-35.51-2.58c-3.83.19-5.72 2.4-5.6 5.56.07 1.88 1.9 4.16 3.58 5.39 2.21 1.64 5.13 2.28 7.59 3.63 3.37 1.85 6.38 1.44 9.92.08 5.69-2.2 11.64-3.57 17.42-5.27zm126.81 59.77c.36-11-.14-11.59-10.52-12.15-8.12-.45-8-.43-9 8.05-.33 2.92.51 4.09 3.29 4.1 5.42.01 10.65 0 16.27 0zm3.19-26.28c2.66 7.35 9.78 11.28 18.91 10.42-.19-10.76-9.03-15.62-18.91-10.42zm-30.08 11.92-19.78-1.63c2.29 8.27 6.7 10.64 19.78 11zm1-30c-6.19-5.43-12.61-9.73-21.43-9.76l1.51 9.84zm23.08 14.61c-3.27-7.5-10.88-9.68-22.11-6.13 1.29 2.18 2.3 5.72 3.66 5.86 5.98.62 12.1.27 18.45.27zm-54.9-7.61-.92 1.07c.77 1.55 1.47 4.41 2.32 4.45 7.28.36 14.59.21 21.9.21l.13-1.82c-6.8-7.21-15.77-1.95-23.47-3.91zm-.89-16.52c-4.69-5.86-12.35-8.36-17.83-6 3.49 5.97 10 8.28 17.79 6z\u0022\/\u003E\u003C\/svg\u003E","temas":[{"iden":"sHlLMw","tema":"About the tour to Machu Picchu","descripcion":"","preguntas":[{"pregunta":"What does the tour to Machu Picchu offer?","respuesta":"\u003Cp\u003EThe Machu Picchu Full Day tour is an all-inclusive service that offers full transportation (by minivan, train and bus) to Machu Picchu. It also offers entrance tickets to Machu Picchu and tour guide service. Optionally it offers buffet lunch in a luxurious restaurant located next to Machu Picchu. All within a well organized and professional service.\u003C\/p\u003E","destacado":"1"},{"pregunta":"What is the schedule?","respuesta":"\u003Cp\u003EThe tour lasts 16 hours approximately. It starts at about 4 am in the city of Cusco (tourist pick up) and ends at 8 pm back in Cusco.\u003C\/p\u003E","destacado":0},{"pregunta":"What type of Machu Picchu entrance ticket do you offer?","respuesta":"\u003Cp\u003EThe tour offers the 'Machupicchu Only' ticket that allows a complete tour of the Inca constructions as well as the classic postcard photo with Machu Picchu in the background.\u003C\/p\u003E","destacado":0},{"pregunta":"What type of train ticket do you offer?","respuesta":"\u003Cp\u003EThe tour offers the Peru Rail \u2018Expedition\u2019 train ride. This tourist service offers comfortable seats, tables, large windows and service on board.\u003C\/p\u003E","destacado":0},{"pregunta":"How is the tour guide service?","respuesta":"\u003Cp\u003EThe tour guide service is 'shared' with other tourists who also booked the tour. The guided tour lasts approximately 2 hours in Machu Picchu.\u003C\/p\u003E","destacado":0},{"pregunta":"Does it include buffet lunch service?","respuesta":"\u003Cp\u003EThe tour offers, optionally, a delicious lunch at the restaurant of the Sanctuary Lodge hotel located next to Machu Picchu. This service is available for an extra fee. It is highly recommended for the quality of the restaurant.\u003C\/p\u003E","destacado":0}]},{"iden":"njbmzr","tema":"About prices and discounts","descripcion":"","preguntas":[{"pregunta":"What are the prices of the Machu Picchu Full Day tour?","respuesta":"\u003Cp\u003EThese are the tour prices:\u003C\/p\u003E","destacado":0},{"pregunta":"What are the discounts?","respuesta":"\u003Cp\u003EThe tour offers a discount for: a) citizens of the Andean Community of Nations (Peru, Colombia, Ecuador or Bolivia), b) university students and c) people under 18 years of age.\u003C\/p\u003E","destacado":0},{"pregunta":"How to access the discounts for the Andean Community of Nations?","respuesta":"\u003Cp\u003ECitizens of the Andean Community of Nations (Peru, Colombia, Ecuador and Bolivia) must make their purchase online with their passport or identity document (or immigration card) residing in those countries.\u003C\/p\u003E","destacado":0},{"pregunta":"How to access discounts for university students?","respuesta":"\u003Cp\u003EThis discount applies to undergraduate university students under 25 years of age and who have a valid university ID card.\u003C\/p\u003E","destacado":0},{"pregunta":"How to access discounts for children under 18 years old?","respuesta":"\u003Cp\u003EThis discount applies to people under 18 years of age of all nationalities. The purchase must be made with your passport or identity card, which will be checked at the door of Machu Picchu.\u003C\/p\u003E","destacado":0}]},{"iden":"7qxUTZ","tema":"About payment methods","descripcion":"","preguntas":[{"pregunta":"What are the methods of payment for the tour?","respuesta":"\u003Cp\u003EPayment for the tour is made online with all types of credit or debit cards such as: Visa, MasterCard, American Express, Diners Club or PayPal.\u003C\/p\u003E","destacado":0},{"pregunta":"Can I pay in person?","respuesta":"\u003Cp\u003ENo, payment is only made online through our website.\u003C\/p\u003E","destacado":0},{"pregunta":"Does the payment include the IGV?","respuesta":"\u003Cp\u003EYes, our prices already include all taxes.\u003C\/p\u003E","destacado":0},{"pregunta":"Can I pay half of the price?","respuesta":"\u003Cp\u003ENo, the payment is made at 100%. It is not possible to make partial payments.\u003C\/p\u003E","destacado":0},{"pregunta":"What payment receipt will I receive for my online payment?","respuesta":"\u003Cp\u003EAfter your purchase, the tourist will receive a voucher for your transaction in your email.\u003C\/p\u003E","destacado":0},{"pregunta":"Is it safe to pay online?","respuesta":"\u003Cp\u003EYes, we have internet security systems. Likewise, all the tourist's data is private. This way the tourist can make his payment with total security.\u003C\/p\u003E","destacado":0}]},{"iden":"wNuFsV","tema":"About changes and cancellations","descripcion":"","preguntas":[{"pregunta":"Can I change the date of the purchased tour?","respuesta":"\u003Cp\u003EYes, the tour allows you to change the date as well as change the names of the tourists (change the tourists who will perform the service).\u003C\/p\u003E","destacado":0},{"pregunta":"Can I cancel my tour if I have already made the payment?","respuesta":"\u003Cp\u003EYes, the tour can be cancelled (and a refund demanded) as long as it is done with 3 days notice at the latest.\u003C\/p\u003E","destacado":0},{"pregunta":"What is the penalty for changing the date or other data?","respuesta":"\u003Cp\u003EChanges to the Machu Picchu Full Day tour have this penalty:\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003E3 \u2013 5 days before the tour start date: 40% penalty on the initial payment amount.\u003C\/li\u003E\n\u003Cli\u003E6 \u2013 10 days before the tour start date: 30% penalty on the initial payment amount.\u003C\/li\u003E\n\u003Cli\u003E11 days or more before the start date of the tour: 20% penalty on the initial payment amount.\u003C\/li\u003E\n\u003C\/ul\u003E","destacado":0},{"pregunta":"What is the penalty for tour cancellation?","respuesta":"\u003Cp\u003EThis is the only penalty (and refund) of the tour:\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EPenalty of 50% (refund of 50% of the value of the tour) within a period not less than 3 days before the date of the tour.\u003C\/li\u003E\n\u003C\/ul\u003E","destacado":0},{"pregunta":"What happens if I fall asleep and miss the tour?","respuesta":"\u003Cp\u003EUnfortunately, if the tourist is absent (on the day and at the agreed time), it is not possible to cancel the service or request a refund.\u003C\/p\u003E","destacado":0},{"pregunta":"What happens in cases of emergencies such as natural disasters?","respuesta":"\u003Cp\u003EIn case of emergencies such as natural disasters or protests on the route, the tour may be cancelled (at the discretion of the tour operator) to safeguard the integrity of the visitor. Then you can change the date of the tour or make the cancellation with a refund.\u003C\/p\u003E","destacado":0}]}]},{"iden":"cnzKeV","titulo":"Private transportation service in Cusco","icono":"\u003Csvg xmlns=\u0022http:\/\/www.w3.org\/2000\/svg\u0022 viewBox=\u00220 0 512 512\u0022\u003E\u003Cpath d=\u0022M447.68 220.78a16 16 0 0 0-1-3.08l-37.78-88.16C400.19 109.17 379 96 354.89 96H157.11c-24.09 0-45.3 13.17-54 33.54L65.29 217.7A15.72 15.72 0 0 0 64 224v176a16 16 0 0 0 16 16h32a16 16 0 0 0 16-16v-16h256v16a16 16 0 0 0 16 16h32a16 16 0 0 0 16-16V224a16.15 16.15 0 0 0-.32-3.22ZM144 320a32 32 0 1 1 32-32 32 32 0 0 1-32 32Zm224 0a32 32 0 1 1 32-32 32 32 0 0 1-32 32ZM104.26 208l28.23-65.85C136.11 133.69 146 128 157.11 128h197.78c11.1 0 21 5.69 24.62 14.15L407.74 208Z\u0022\/\u003E\u003C\/svg\u003E","temas":[{"iden":"AOa9we","tema":"About the private transportation service in Cusco","descripcion":"","preguntas":[{"pregunta":"What does the private transportation service in Machu Picchu consist of?","respuesta":"\u003Cp\u003EThe service offers private and modern transportation to the different tourist attractions of Cusco. It also offers transfer and pick up service to the Cusco airport. Finally, it offers private transportation to the train stations for the trip to Machu Picchu.\u003C\/p\u003E","destacado":0},{"pregunta":"How is the pick-up and transfer service to the Cusco airport?","respuesta":"\u003Cp\u003EThis service waits for the tourist at the Cusco airport to transfer him to his hotel and vice versa. It includes driver, ample space for luggage, maximum comfort and safety.\u003C\/p\u003E","destacado":0},{"pregunta":"How is the transfer service to the Machu Picchu train station?","respuesta":"\u003Cp\u003EThis service waits for the tourist at the door of his hotel to transfer him in private transportation to the train stations for the trip to Machu Picchu: Poroy station or Ollantaytambo station. It also does the same on the return trip: from the station to the tourist's hotel.\u003C\/p\u003E","destacado":0},{"pregunta":"How is the private transportation service to the destinations of Cusco?","respuesta":"\u003Cp\u003EThis service is a private transfer of tourists for the main tourist attractions of Cusco. So the tourist can make the private transportation for: the Cusco City tour, the Sacred Valley of the Incas tour, the Humantay Lagoon tour, the 7 Colors Mountain tour and the South Valley of Cusco tour. This service offers comfort, security and more free time for the visitor.\u003C\/p\u003E","destacado":0},{"pregunta":"What are the vehicles available?","respuesta":"\u003Cp\u003EThe service offers two cars: a Fortuner van (for 3 passengers) or a sprinter van (for 18 passengers).\u003C\/p\u003E","destacado":0},{"pregunta":"What does the private transportation service in Machu Picchu include?","respuesta":"\u003Cp\u003EThe service includes a driver, modern, spacious and clean cars as well as a responsible, safe and comfortable service.\u003C\/p\u003E","destacado":0}]},{"iden":"Vsp1Hp","tema":"About prices and discounts","descripcion":"","preguntas":[{"pregunta":"How much does the private transportation service cost in Cusco?","respuesta":"\u003Cp\u003EThese are the prices of our service:\u003Cbr \/\u003E\u003C!-- \u003C\/p\u003E\n\u003Cdiv class=\u0022mtc-table-wrapper\u0022\u003E\n\u003Ctable class=\u0022mtc-table-prices\u0022\u003E --\u003E\u003C\/p\u003E\n\u003Ctable\u003E\n\u003Cthead\u003E\n\u003Ctr\u003E\n\u003Cth colspan=\u00223\u0022\u003E\n\u003Ch3\u003EPrivate Service\u003C\/h3\u003E\n\u003C\/th\u003E\n\u003C\/tr\u003E\n\u003C\/thead\u003E\n\u003Ctbody\u003E\n\u003Ctr\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E\u003Cspan class=\u0022mtc-table__ticket-price\u0022\u003EServices\u003C\/span\u003E\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E\u003Cspan class=\u0022mtc-table__ticket-price\u0022\u003EFortuner Pickup\u003Cbr \/\u003E(2 Passengers.)\u003C\/span\u003E\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E\u003Cspan class=\u0022mtc-table__ticket-price\u0022\u003ESprinter Mercedes Benz\u003Cbr \/\u003E(18 Passengers.)\u003C\/span\u003E\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EAirport - Hotel or vice versa\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E12 USD\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E25 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EWanchaq Train Station - Hotel or Viceversa\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E12 USD\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E25 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EOllantaytambo Train Station - Hotel or Viceversa\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E55 USD\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E110 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EPoroy Train Station - Hotel or Viceversa\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E18 USD\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E40 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003ETransporte City Tour\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E40 USD\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E80 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003ESouth Valley Transportation\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E65 USD\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E120 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003ESacred Valley of the Incas Transportation\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E80 USD\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E160 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003ETransporte Maras Moray\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E65 USD\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E120 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EMountain Transportation 7 Colors\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E120 USD\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E220 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003Ctr\u003E\n\u003Ctd\u003EHumantay Lagoon Transportation\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E120 USD\u003C\/td\u003E\n\u003Ctd class=\u0022text-center\u0022\u003E220 USD\u003C\/td\u003E\n\u003C\/tr\u003E\n\u003C\/tbody\u003E\n\u003C\/table\u003E\n\u003Cp\u003E\u003C!-- \u003C\/div\u003E\n\u003Cp\u003E --\u003E\u003C\/p\u003E","destacado":0},{"pregunta":"Are there any discounts?","respuesta":"\u003Cp\u003ENo, the tour does not offer discounts. Prices vary according to the type of service you choose.\u003C\/p\u003E","destacado":0},{"pregunta":"Is the price per person or per group?","respuesta":"\u003Cp\u003EPrices are per group. The van is for a maximum of 3 tourists and the sprinter is for a maximum of 18 tourists.\u003C\/p\u003E","destacado":0},{"pregunta":"Does the price include the driver?","respuesta":"\u003Cp\u003EYes, all the transports of our service include a responsible and constantly trained driver.\u003C\/p\u003E","destacado":0},{"pregunta":"Do the prices include taxes?","respuesta":"\u003Cp\u003EAlthough the rules state that the tour guide service is mandatory in Machu Picchu, in practice many visitors tour the Inca citadel without a tour guide. However, the guide service is highly recommended.\u003C\/p\u003E","destacado":0},{"pregunta":"Are there special prices for traveling with children?","respuesta":"\u003Cp\u003ENo, there are no discounts for children.\u003C\/p\u003E","destacado":0}]},{"iden":"9UrDlZ","tema":"About payment methods","descripcion":"","preguntas":[{"pregunta":"What are the available payment methods?","respuesta":"\u003Cp\u003EThe service can be paid online through credit or debit cards such as: Visa, MasterCard, American Express, Diners Club or PayPal.\u003C\/p\u003E","destacado":0},{"pregunta":"How can I pay for the service?","respuesta":"\u003Cp\u003EPayment is made online through our website. You only have to register your personal data and the type of service. Finally, transportation will pick you up from your hotel (or airport) on the day of the service.\u003C\/p\u003E","destacado":0},{"pregunta":"Can I pay in Cusco?","respuesta":"\u003Cp\u003ENo, payment is only made online.\u003C\/p\u003E","destacado":0},{"pregunta":"Does payment by credit card include an additional cost for commission?","respuesta":"\u003Cp\u003EYes, to payment with credit or debit cards an additional payment must be added depending on the payment gateway you choose. This payment is approximately 5% of the total payment.\u003C\/p\u003E","destacado":0},{"pregunta":"Will I receive a receipt for my payment?","respuesta":"\u003Cp\u003EYes, after making the payment, the tourist will receive a payment voucher in their registered email.\u003C\/p\u003E","destacado":0},{"pregunta":"Can I pay 50% of the service and then pay the rest?","respuesta":"\u003Cp\u003ENo, payment is made 100% online. A payment is not allowed in the city of Cusco.\u003C\/p\u003E","destacado":0}]},{"iden":"KxiiAr","tema":"About changes and cancellations","descripcion":"","preguntas":[{"pregunta":"Can I change my service date after payment?","respuesta":"\u003Cp\u003EYes, the tour allows the change of date or the name of the tourists included in the tour. However, this procedure must be carried out at least 3 days in advance. These are the penalties:\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003E3 \u2013 5 days before the start date of the service: 25% penalty on the initial payment amount.\u003C\/li\u003E\n\u003Cli\u003E6 days or more before the start date of the service: there is no penalty.\u003C\/li\u003E\n\u003C\/ul\u003E","destacado":0},{"pregunta":"Can I cancel my service date after payment?","respuesta":"\u003Cp\u003EYes, you can cancel the paid service and request a refund. However, you must do so 3 days in advance as the latest deadline. This is the unique penalty:\u003C\/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EPenalty of 35% of the value of the service (refund of 65%).\u003C\/li\u003E\n\u003C\/ul\u003E","destacado":0},{"pregunta":"How do I get a refund of the payment I made?","respuesta":"\u003Cp\u003EThe refund for cancellation is made in the same way you made the payment (if you paid with Visa, the refund is made by Visa). The refund is made 2 days before the date of the service chosen before the cancellation.\u003C\/p\u003E","destacado":0},{"pregunta":"Can the service be cancelled in case of eventualities?","respuesta":"\u003Cp\u003EYes, in case of natural disasters or protests on the route, the service can be canceled at the decision of the tourism agency in order to safeguard the tourist. In this case, the money is refunded or the date of the service is changed.\u003C\/p\u003E","destacado":0},{"pregunta":"Is there a refund if I don't show up on the day of the service?","respuesta":"\u003Cp\u003ENo. Unfortunately, in case the tourist is not present at the hotel (or airport) pick up, there is no possibility of cancellation or refund.\u003C\/p\u003E","destacado":0},{"pregunta":"Is there a refund if the car does not show up on the day of the service?","respuesta":"\u003Cp\u003EThe transportation service is punctual and responsible. It will always be on the agreed day and time. However, if for some rare case, the transport does not show up on the day of the service, then the money is 100% refunded.\u003C\/p\u003E","destacado":0}]}]}]